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Terms & Conditions

Last updated: February 2026

1. What PaperYak Is

PaperYak is an AI-powered essay feedback tool designed to help students understand how their work may be assessed against academic rubrics. We provide diagnostic grade predictions and actionable improvement suggestions — not essay writing, editing, or submission services.

Grade predictions are generated by artificial intelligence calibrated to academic marking conventions. They are intended as formative feedback only and do not constitute an official grade or assessment from any educational institution.

2. Who Can Use PaperYak

By using PaperYak you confirm that:

  • You are at least 16 years old.
  • You are submitting your own original work for feedback purposes.
  • You will not use PaperYak to facilitate contract cheating, academic fraud, or any form of academic misconduct.
  • You understand that feedback reports are watermarked "For Improvement Purposes Only" and are not intended to be submitted as part of any academic assessment.

We reserve the right to suspend accounts where misuse is suspected.

3. Payment & Refunds

All payments are processed securely by Stripe. PaperYak does not store your card details at any point.

Fees are charged at the point of submission. Because AI analysis begins immediately upon payment confirmation, payments are non-refundable once analysis has started. If there is a technical failure on our side that prevents a report from being delivered, we will issue a full credit or refund at our discretion. Please contact support@paperyak.com.

Credit bundles purchased in advance never expire. They are tied to your account and are non-transferable.

4. Intellectual Property

Your essays are yours. You retain full ownership of any essay text you submit. By submitting an essay you grant PaperYak a limited, non-exclusive licence to process it solely for the purpose of generating your feedback report.

PaperYak owns all rights to the platform, software, branding, and feedback report format. You may not reproduce, resell, or redistribute any part of our service or its outputs without written permission.

5. Disclaimer

Grade predictions generated by PaperYak are estimates only. They are not guarantees of the grade you will receive from your institution. Actual grades depend on your specific marker, institution policy, submission context, and many other factors beyond our control.

PaperYak is a supplement to — not a substitute for feedback from your tutor, supervisor, or academic support services.

6. Data Handling

We take your privacy seriously. Essay text is processed solely to generate your report and is deleted immediately after analysis completes. We store only the feedback report itself, linked to your account.

For full details on how we collect, process, and retain data — including your GDPR rights — please read our Privacy Policy.

7. Limitation of Liability

PaperYak is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the service will be uninterrupted, error-free, or that AI-generated feedback will be accurate or complete.

To the maximum extent permitted by applicable law, PaperYak and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service — including but not limited to academic outcomes, loss of data, or loss of profits.

Our total liability to you for any claim shall not exceed the amount you paid for the relevant submission.

8. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via the website or by email. Continued use of PaperYak after changes constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from your use of PaperYak shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

Questions about these Terms? Reach us at support@paperyak.com.